Guide / Resources

The resource library

The tools behind the nine principles, in one place — free to use and adapt. Filter by pillar or by what you need right now.

RThe print companion packAn 8-page A4 companion — the cycle, the pillars and principles, the maturity ladder and fill-in worksheets. Save as PDF or print.Open / print →
Printable worksheets →The collective pack →
Pillar
TypeShowing 90 of 90
Guide

Theory of Change

Demystifying Theory of Change with three plain-language metaphors — the Journey, the Ripple and the Seed — and four simple questions. The backbone of your Purpose pillar.

EmergingDeveloping
PurposePepler & Watson · The Good Ship
Guide

Strategy

Honest choices, clear positions, room to move. Four metaphors — Map, Boat, Garden, Workshop — and four questions to say your strategy out loud, write it down small, and publish it in the open.

Developing
PurposePepler & Watson · The Good Ship
Tool

The Collaboration Spectrum

Working together isn't on or off — it runs along a spectrum from co-existing to fully collaborating. Locate where a relationship honestly sits, tell cooperation from collaboration, decide what to do differently at each stage, and judge how deep to go before more togetherness starts to cost you resilience.

Developing
PurposeThe Good Ship · after Tamarack Institute
Tool

Setting the mindset

Five small facilitation tools for the start of a session — Weather Check, group agreements, a Permission Slip, the Mini Manual of Me, and 'one thing that's kept us going' — to check in, agree how you'll work, and help people bring their whole selves.

Emerging
PeopleTom Watson · The Good Ship
Tool

Garden of Ideas

A facilitation tool for workshops and residentials: capture ideas as seeds, keep the ones you can't act on yet in a seed bank, and at the end decide together what to plant now, save for later, or compost.

Developing
PeopleTom Watson · The Good Ship
Sheet

Reflective Handout

A People-pillar reflective worksheet: capture takeaways from each session, name your resilience assets and development priorities, plan with Three Horizons, rate your pillar maturity, and set out the knowledge, skills and behaviours to grow.

EmergingDeveloping
PeopleOrganisational Resilience Programme
Tool

Money / Mission Matrix

Plot every activity and income stream by mission impact and financial contribution. The 2×2 makes the trade-offs visible, so the choice to sustain, grow, fix or let go is a deliberate one taken together.

Developing
MoneyOrganisational Resilience Programme
Guide

Charity Budgeting

A budget isn't just a plan that breaks even — a sustainable one covers the full cost of everything you do and leaves an unrestricted surplus to build your reserves. Full cost recovery, the full cost of salaries, worst-case-then-best-case income, and keeping the budget live. A concise distillation of the Embrace Finance Money Skills deck.

EmergingDeveloping
MoneyLiz Pepler · Embrace Finance
Guide

Cashflow Forecasting

You can have a budget that predicts a surplus and still run out of cash. A cashflow forecast shows your most likely bank balance month by month, so you can act before the trough arrives. How to build and maintain a rolling forecast, the prudence rules, and what 'going concern' really means. A concise distillation of the Embrace Finance Money Skills deck.

Developing
MoneyLiz Pepler · Embrace Finance
Guide

Charity Reserves

Reserves are the part of your unrestricted funds that's freely available to spend on any of your purposes — your rainy-day fund. There's no single right level: work out how much you have, decide how much you need from your own risks, set a range, and write a policy you can explain. A concise distillation of the Embrace Finance Money Skills deck.

Developing
MoneyLiz Pepler · Embrace Finance
Tool

Pre-mortem

Before you commit to a plan, picture it a year on and failed — then work backwards to surface the risks optimism hides, prioritise them by likelihood × impact, and mitigate the serious ones while there's still time.

Developing
PeopleOrganisational Resilience Programme
Tool

Backcasting

Picture the resilient organisation you want to be in two years, then work backwards — 18–24 months, 6–12 months, 3–6 months — to find the three to five things to start now.

Developing
PurposeOrganisational Resilience Programme
Tool

Decision Modes Map

Sort a decision by its nature before you dive in — predictable, expert, complex or chaotic — and match the way you work to the type of issue. A lightweight take on Cynefin.

Developing
PurposeOrganisational Resilience Programme
Tool

Three Horizons

Look at the world as it is now (H1), the resilient future you want (H3) and the messy transition between them (H2) — all at once. The backbone of the prioritise-and-plan step that turns an assessment into a path.

Developing
PurposeOrganisational Resilience Programme
Tool

Triple Loop Learning

Three questions, three depths of learning: Are we doing things right? Are we doing the right things? And how do we decide what the right things are? Most teams ask only the first — resilient ones keep asking all three.

Developing
PeopleOrganisational Resilience Programme
Guide

Bridgespan Scenario Planning Toolkit

Free step-by-step toolkit for nonprofits with examples. Helps organisations plan for multiple futures and make robust decisions.

PurposeBridgespan
Guide

DESC Technique for Difficult Conversations

Tool to decrease defensiveness during difficult conversations. Uses Describe, Express, Specify, Consequences framework.

PeopleYale University
Tool

15% Solutions (Liberating Structure)

Reveal actions everyone can do immediately. Shows there is no reason to wait around or feel powerless. Focus on what is within discretion.

PeopleLiberating Structures
Tool

Circle Meetings

Meeting structure encouraging conversational turn-taking and psychological safety. A simple way to grow listening skills, trust and safety.

PurposeNew Ways of Working
Tool

Things to Try Tomorrow

List of small experiments teams can try immediately. Quick wins for changing ways of working.

All pillarsNew Ways of Working
Guide

Community Action Network Scenario Planning Toolkit

Recent (2025) toolkit covering trigger points and communication, designed for community organisations.

PurposeCommunity Action Partnership
Template

Eisenhower Matrix Template (Miro)

Interactive template for urgent/important prioritisation. Classic four-quadrant tool: Do, Schedule, Delegate, Don't Do.

PurposeMiro
Guide

Bridgespan Theory of Change Toolkit

Free downloadable toolkit with pressure-testing questions and a worked case study. Helps articulate intended impact and how you expect to achieve it.

PurposeBridgespan
Sheet

Psychological Safety Survey

Survey tool to identify your team's level of psychological safety. A quick assessment with actionable insights.

PeopleLiz and Mollie
Guide

Enspiral Conflict Resolution Process

Steps to safely and appropriately resolve conflict with support mechanisms. From Enspiral's handbook.

PeopleEnspiral
Template

Team Stand-up Template

Google Sheet template for team stand-ups. A snappy source of team building and clarity on workloads and roles.

All pillarsNew Ways of Working
Guide

Loomio Conflict Resolution Process

Step-by-step process for resolving tensions between team members. Aims for generative, healthy, productive conflict.

PeopleLoomio
Tool

Random Retros

Grab instant retrospective formats, all planned out for you. A quick way to run varied retrospectives.

All pillarsRandom Retros
Tool

Impact/Effort Matrix (EasyRetro)

Free online interactive tool — no registration required, works in browser, exports to JPEG. Draggable post-its for prioritisation workshops.

PurposeEasyRetro
Tool

Parabol Icebreakers

Check-in question generator for team meetings. Helps build psychological safety and connection.

PeopleParabol
Tool

Hyper Island Roles & Responsibilities Workshop

Workshop to move a team from 'storming' to 'norming'. Helps understand each other's roles and who is responsible for what.

PeopleHyper Island
Guide

Tamarack Collective Impact Toolkit

Comprehensive toolkit for collective impact initiatives. Covers backbone organisations, shared measurement and mutually reinforcing activities.

PurposeTamarack Institute
Guide

GROW Coaching Model

Simple coaching structure: Goal, Reality, Options, Will. Helps a coachee identify what they want, their current state, options and commitment.

PeopleGoogle re:Work
Sheet

NFF Scenario Planning Tool

Excel-based financial scenario planning tool from the Nonprofit Finance Fund. Helps model different financial futures.

PurposeNonprofit Finance Fund
Template

Feedback Profiles for Teams

Team workshop template to share and understand each colleague's preferences when receiving feedback. Creates a helpful team resource in 30 minutes.

PeopleNew Ways of Working
Guide

RAPID Decision-Making Tool (Bridgespan)

Framework for clarifying decision roles: Recommend, Agree, Perform, Input, Decide. Includes nonprofit-specific guidance.

PurposeBridgespan
Guide

Scrum Alliance Working Agreements Guide

How to facilitate powerful working agreements. Makes social standards explicit for teams.

PurposeScrum Alliance
Guide

Non-Violent Communication (NVC) Process

One-pager on communication based on the principles of nonviolence. A method to increase empathy and improve quality of life.

PeopleCenter for Nonviolent Communication
Guide

WWF Partnership Toolbox

Comprehensive partnership toolkit including baseline assessment, monitoring tools and exit planning.

PurposeWWF
Guide

2x2 Scenario Matrix Guide

Practical guide with charity examples and common pitfalls. Explains how to identify key uncertainties and build scenarios.

PurposeMutomorro
Guide

NPC Theory of Change in Ten Steps

The most widely-read UK guidance on Theory of Change. A practical 10-step handbook for services, campaigns and organisations.

PurposeNPC
Guide

Media Trust Theory of Change Guide

Beginner-friendly guide to building your charity's theory of change. A good starting point for smaller organisations.

PurposeMedia Trust
Guide

NCVO Strategy & Impact Resources

Collection of strategy and impact guidance from the National Council for Voluntary Organisations, including the 'Tools for Tomorrow' guide.

PurposeNCVO
Guide

Mission-Money Matrix

A portfolio matrix adapted for nonprofits. Evaluates programmes by mission alignment and financial sustainability.

PurposeSocial Impact Architects
Template

The Team Canvas (Miro)

Workshop template to get clear on the purpose, roles, goals, values, needs, rules and expectations of a team.

PurposeMiro
Sheet

Charity Excellence Strategy Questionnaire

Free 30-minute online self-assessment with STEEPLE/PESTLE templates. Generates a strategy template based on your answers.

PurposeCharity Excellence
Template

Experiment/Decision Design Template

Template to write clear proposals with opportunity/problem, context, plan, who is affected, and how and when decisions will be made.

All pillarsNew Ways of Working
Guide

SBI Feedback Model (Situation, Behaviour, Impact)

A simple and effective model to guide feedback conversations. Focuses on specific situations, observable behaviours and their impact.

PeopleCenter for Creative Leadership
Template

Assumption Grid Template (Miro)

Tool plotting assumptions by impact and certainty. Helps decide which assumptions to test first. Good for strategic planning under uncertainty.

PurposeMiro
Tool

Charity Excellence PESTLE/STEEPLE Tool

Free UK-focused templates and worked examples for environmental scanning. Part of a broader strategy toolkit.

PurposeCharity Excellence
Guide

Collective Impact Forum — Turf, Trust and Collaboration

Practical article on navigating turf issues and building trust in collaborations. Addresses common dynamics that derail partnerships.

PurposeCollective Impact Forum
Template

Decision Proposal Template

Template for clear proposals covering opportunity/problem, context, plan, who is affected, and how and when decisions will be made.

PurposeNew Ways of Working
Guide

Bridgespan Decision Criteria Toolkit

Guide to developing strategic decision criteria for nonprofits. Helps break ties when competing priorities exceed resources.

PurposeBridgespan
Tool

The Partnering Initiative Stakeholder Mapping

Tool for the early scoping phase of partnerships. Helps map potential partners and understand the partnership landscape.

PurposeThe Partnering Initiative
Guide

Impact/Effort Matrix Guide (Facilitator School)

Step-by-step facilitation guide with a downloadable PDF template. Includes detailed instructions for running the exercise with groups.

PurposeFacilitator School
Guide

IRM Stakeholder Mapping for Charities

Charity-specific guidance on stakeholder mapping from the Institute of Risk Management. Helps identify and prioritise key relationships.

PurposeInstitute of Risk Management
Guide

Untools — Decision Making Collection

Curated collection of practical thinking tools with step-by-step guides and examples — Decision Matrix, Second-Order Thinking, Cynefin and more.

PurposeUntools
Guide

Social Ventures Prioritisation Matrix Guide

Guide to using prioritisation matrices in the social sector. Covers how to handle limited data and multiple stakeholder perspectives.

PurposeSocial Ventures Australia
Guide

IRM Horizon Scanning Practitioner's Guide

Step-by-step process from the Institute of Risk Management with the Three Horizons model. Professional-level guidance for risk practitioners.

PurposeInstitute of Risk Management
Tool

Meeting Cost Calculator

Put a cost against your operating rhythm. With this you may choose to make meetings shorter, smaller, less regular or async.

MoneyNew Ways of Working
Guide

Assumption Map Guide (WRKSHP.tools)

Detailed step-by-step guide with evidence levels. Explains how to prioritise assumptions by desirability, viability and feasibility.

PurposeWRKSHP.tools
Template

FD Works Handbook Template

Example team handbook/agreement outlining 'how we do things around here'. Built collaboratively; a Notion template to duplicate.

PeopleFD Works
Guide

NCVO Collaboration Spectrum

Framework showing the range from loose networks to full mergers. Helps organisations choose the right level of collaboration.

PurposeNCVO
Tool

Lean Coffee

Simple meeting format for coherent and productive discussions. The least structure necessary — no more, no less.

PeopleNew Ways of Working
Template

Open Org Employee Handbook Template

Template filled with useful subject and business areas for team agreements, with real-life examples for inspiration.

PeopleThe Open Organization
Template

Stop Start Continue Template

Free collaborative template for retrospective reviews. Helps teams identify what to stop, start and continue doing.

Purpose
Tool

Better Teams Roles Exercise

Team exercise to shine a light on who is doing what and how roles intersect. Addresses confusion, inefficiencies and conflict.

PeopleBetter Teams
Guide

Holacracy Tactical Meetings

Structured meeting format to triage issues and remove obstacles, at a regular rhythm with a facilitated process.

PeopleHolacracyOne
Guide

How Do We Want to Be Together (The Hum)

Step-by-step guide to gather team input, unpack values into actions, negotiate boundaries and iterate. Creates living team agreements.

PurposeThe Hum
Template

Meeting Run Sheet Template

Template to design participatory meetings and workshops, with a blank template, structure options and worked examples.

PeopleNew Ways of Working
Guide

Atlassian Working Agreements Play

Workshop to create a list of team expectations to work together successfully and avoid misunderstandings.

PurposeAtlassian
Template

Hybrid Team Agreements (Miro)

Clarify who works where, real-time vs async work, collaboration preferences, recurring meetings and accountability.

PurposeMiro
Guide

Meeting Course-Correction Guide

Favourite fixes to get any meeting back on track, based on studying hundreds of meeting hours.

All pillarsLifeLabs Learning
Guide

Troika Consulting

Liberating Structure for peer coaching: individuals ask for help and get advice from two others in rapid rounds.

PeopleThe Liberators
Template

User Manuals for Teams

Template for teams to share how each person works best, making life easier when colleagues understand each other's preferences.

PeopleNew Ways of Working
Tool

Intersector Collaboration Assessment Tool

Online tool to assess collaboration health. Identifies strengths and growth areas in cross-sector partnerships.

PurposeIntersector Project
Guide

NCVO Partnerships Guidance

UK-specific guidance on partnerships including joint working agreements, covering legal and practical considerations.

PurposeNCVO
Tool

URBACT Stakeholder Ecosystem Map

Visual tool designed for online whiteboards. Maps stakeholders by influence and interest.

PurposeURBACT
Tool

Consent decision-making

Instead of 'does everyone agree?', ask 'can you live with this? Any objections?' — the core tool for bold, inclusive decisions.

PeopleOrganisational Resilience programme
Guide

The Advice Process

Decision-making process: anyone can make any decision if they take responsibility and listen to those affected or with expertise.

PeopleNew Ways of Working
Guide

Lightning Decision Jam

A fast, structured process for groups to make decisions, solve problems or discuss challenges.

PeopleSessionLab
Guide

Visible Network Labs Ecosystem Mapping Guide

Beginner's guide to ecosystem mapping, including free templates and a step-by-step process for mapping your network.

PurposeVisible Network Labs
Guide

Trajectory Guide to Horizon Scanning

Comprehensive guide with PEST/PESTLE frameworks and practical steps for environmental scanning and identifying emerging trends.

PurposeTrajectory Partnership
Guide

SOON Coaching Questions

A bank of coaching questions using the SOON model to help others develop their own insights and solutions.

PeopleLifeLabs Learning
Guide

Lessons Learned Meetings Guide

An easy 6-step process for facilitators to run lessons-learned sessions.

All pillarsParabol
Guide

Bridgespan Measurement & Evaluation Guide

Practical guide to nonprofit measurement, evaluation and learning. Covers defining outcomes, measuring metrics and building dashboards.

PurposeBridgespan
Guide

Here for the Long Term: why investing in organisational resilience helps charities navigate today's pressures

Why investing in organisational resilience helps charities navigate today's pressures and still be around for tomorrow's beneficiaries.

All pillarsOrganisational Resilience programme
Guide

Resilience assets and deficits: what start-ups and scale-ups can learn from each other

What start-ups and scale-ups can learn from each other, from their younger selves and from visioning their future selves.

All pillarsOrganisational Resilience programme
Tool

Resilience indicators

One simple measure per pillar, charted together, so you can see at a glance when one area is slipping and putting pressure on the others.

All pillarsOrganisational Resilience programme
Tool

Support Structure Pre-Mortem

Imagine your ways of working have quietly started to creak 18 months from now — then work back to the small step you'd take today.

PeopleOrganisational Resilience programme