Resilience indicators

One simple measure per pillar, charted together, so you can see at a glance when one area is slipping and putting pressure on the others.

What it is

Resilience indicators are a small set of simple measures — one for each pillar — that let you see the health of your organisation at a glance. Think of it as your Compass between Compasses. It is one of two whole-organisation tools in the core toolkit (the other is Three Horizons).

How to use it

Choose one simple measure for each pillar, for example:

• Purpose — e.g. people supported
• People — e.g. staff wellbeing
• Money — e.g. months of reserves

Set what good looks like for each, then chart them together. Tracking them side by side lets you see at a glance when one area is slipping and starting to put pressure on the others.

Where it fits

Resilience indicators support good day-to-day management — the kind that tells you when a problem is coming while there is still time to act. As the programme puts it: a good finance system tells us when we have a problem; a really good one buys us time to fix it.

By Organisational Resilience programme