People · People-powered
Supported
Trusts, supports and empowers its people, creating space for reflection and adaptation.
◆ What good looks like
People feel trusted, supported and empowered; psychological safety to take risks; space for reflection; investment in people and a healthy culture.
What erodes it
Constraint and low trust; no space to reflect; burnout; culture left to chance.
The maturity ladder
Emerging → Developing → MasteringEmerging
Limited investment in people, with little reflective space.
Developing
Growing trust and support, with some reflective practice.
Mastering
People empowered and trusted, with deliberate space for reflection, learning and adaptation.
Questions to sit with
at the level of your organisationPrepareWhere do staff and volunteers feel most empowered, and where constrained?
AdaptHow do we support our people to take risks safely?
AnticipateHow do we build a culture of curiosity to support fresh thinking?