Reflective practice
Reflection is not a luxury bolted onto the work — for a resilient organisation, it is the work. Four methods and a rhythm. None takes more than half an hour.
The methods
The Learning Log
The programme’s format — the recurring write-in spine.
- Learning intentions. What are your top three learning goals? What would success look like for you and your organisation?
- On what you've learnt. What has surprised me. What has not surprised me.
- On your organisation. What I used to think about our resilience. What I now think.
- On yourself. What new knowledge I need to learn, skills to master, and behaviours to cultivate. What I need to unlearn.
- Per pillar. What gaps might there be in the knowledge, skills or behaviours needed to act? What were the most important ideas or tools? What challenged my thinking?
After-action review
After anything significant, success or setback — four questions, twenty minutes.
- What did we expect to happen?
- What actually happened?
- Why the difference?
- What will we do differently (or deliberately the same) next time?
GROW
For coaching yourself.
- Goal — What do I want?
- Reality — What's actually true right now?
- Options — What could I do?
- Will — What will I do, by when?
SOON
For getting unstuck.
- Success — What does it look like?
- Obstacles — What's in the way?
- Options — What are my choices?
- Next steps — What's the first one?
A rhythm that holds it together
Weekly
A note
Five minutes — anything that surprised you.
Monthly
Team reflection
One after-action review, or one Learning Log section, together.
Six-monthly
Compass refresh
Re-run the self-assessment. The trend matters more than the score.
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